About Prop money
Q:Does the paper feel like real currency?
A:Our props are printed on quality printing paper and does NOT feel like real currency. Our prop money is meant to be used on camera so there is no need for the props to “feel” real.
Q: Is it 1:1 copy?
A:It is already best version with goverment allow quality which is much different from real bill . All toy money is made by paper according to international law. There is no hologram .and it will not pass the UV test and cannot be 1:1 copy .It's forbidden. Its only use for movie , video ,Games.
Q:Is it plastic or paper?
A:ALL of our prop money made by paper material which is in premium quality.(not have plastic dont ask more again for material only have paper)
Q: Is this legal?
A:Yes it is legal , All of our prop money have obvious plenty of remarks "This is not legal tender , its use for motion props use only " which is approval by goverment.
Q:Is is the same size with real bill?
A:Yes Exactly the same size as real bill.
Q:Does the hologram on the new style prop bills work?
A:No, And cannot be created to work as functional hologram, No silver , No watermark.
Q:Can you remove your emblems and This note is not legal tender or for motion picture use only ?
A:Sorry we cannot removed, it will not pass as real money , its an offence to use prop money in any way, other than its intended use , and can lead to imprisonment if used illegally.
Q: Can i use the prop money for shopping?
A: Its forbidden .it is a criminal and federal offense to attempt to use any kind of media money props to make a purchase. You will be arrested and prosecuted if money props are used in any manner other than media productions, media marketing, promotions, trainning or advertising. The punishment by law for the illegal use of money .
About order & shipping
Q:Are returns accepted?
A: Only exchanges are allowed if items are returned within 7 days of delivery and its original new and unused condition or if the order was delivered damaged.
Items returned must be wrapped in its original wrapping paper, with bank straps in place and all prop bills accounted for.
All items that are exchanged for new items will be credited to the new purchase and buyer will be only responsible for the remaining balance. We are not responsible for shipping fees payed by the buyer when returning items for exchanges.
Q: How can i cancel the order?
A:You can contact with us immediately by whatsapp(+86 18928485926) or emails(service@playmoviemoney.com) to apply with us to cancel the orders.
All orders cannot cancel if its already finished shipment.
Q:Does it will be stuck by custom?
A:will not ,please don't worries its legal prop money and we ship many package everyday , its was wraped well and safety.
Q: When my order will be shipped?
A:All order ship within 1-2 business day.Orders ship Monday- Saturday. We do not ship on sunday or public holidays.
Q: How can I track my package?
A: Our system will automatically sent your emails with the tracking number of your packages, When your order was shipped out. you can use its track number at website http://track.4px.com or http://www.17track.net to check futher updates.
Q:How long it will be arrived ?
A: It depends on the shipping method and the customs clear. If there is no update for a long time. Please contact the customer service.
4px estimated shipping time 4-7 days(to uk) ,10-18 day to other euro countries.
SF eparcel/Epacket estimated shiping time would be 10-25 days.
DHL/Fedex estimated shipping time would be 5-8 days.
EMS estimated shipping time would be 6-15 days.
We are also not responsible for delays due to weather conditions or Some emergencies.
Q: Why its show delivered but i still not get the package?
A:Please don't worry.if you not get it , Possibly it signed by the post office.
Firstly check with your mailbox sometime they will directly to your mailbox .
if not at mailbox , You're suggested to check with your family member or neighbors if they signed the package in the name of you.
Finally please check with the post office around your home and contact shipping company servicer to get your package.
If you have any questions, please feel free to contact me.
We are not responsible for lost or stolen items once delivery is confirmed at your mailbox or residence.
About Payment
Q: why i was failure to finshed my payment
A: it should be your credit card was invalid or you entered the wrong card number. try again , if still cannot finish payment , we advice to use another credit card.
Q:Which Payment do you accept
A:We accept the following methods of payment for your ordering.
PayPal
Credit Card
- Laser Card
We don't store or review your credit card information. As such, should any issues arise regarding your credit card transaction, please contact your credit card company for assistance. We cannot accept any responsibility for any credit card payment issues.
Q: How i can payment with credit card though paypal?
A:1. Select your cart and click " check out ". Fill in your shipping information and click "complete order"
2. In the pop-up window,click on the location on the image below.
3.Choose your bank country.
4.Now you can use your credit card to pay.
5.Last Tip: Do you want to use this credit card to create a paypal account?
According to your needs, choose yes or no.
6.Successful payment.
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